• Home
    • About Us >
      • The Pivital Team
      • Board of Directors >
        • BOD Materials
        • ByLaws
      • Our Partners
      • County Information
      • Job Opportunities
      • Contact Us
  • Community Health & Data
    • Regional Community Health Assessment
  • Regional Priorities
    • Substance Use & Mental Health >
      • Regional Opioid Task Force
      • OD Map
      • Safe Disposal
      • Mental Health
      • Commonly Abused Substances
      • Resources
    • Health Eating and Food Security >
      • Healthy Eating and Food Security Survey Results
      • Resources
    • COVID-19 >
      • Regional COVID-19 Information
  • Public Health Policy Work
    • Public Health >
      • Public Health Policies
    • Early Intervention/Early Childhood >
      • Regional Early Childhood Coalition
      • RECC Meeting Materials
      • Early Intervention/Early Childhood
      • Early Childhood Initiative >
        • Kindergarten Readiness Guide
        • RECC - Resources
        • Glossary/Abbreviations
    • Accreditation
    • Emergency Planning
  • Advancing Quality
    • Public Health Accreditation Board
    • Performance Management & Quality Improvement
    • Results Based Accountability
  • STEPS
    • STEPS Opportunities
    • STEPS Assets
    • STEPS Survey
    • STEPS News
    • STEPS Focus Areas
  • Admin Only
    • Substance Use & Mental Health
    • Obesity and Food Access
    • Regional Work Groups Files
    • Other Work >
      • Delivery System Reform Incentive Payment (DSRIP) Program
      • Finger Lakes Worksite Wellness Committee
      • Living Healthy
      • Finger Lakes Breastfeeding Partnership
      • Farm to Table
      • Vaping
Pivital Public Health Partnership
  • Home
    • About Us >
      • The Pivital Team
      • Board of Directors >
        • BOD Materials
        • ByLaws
      • Our Partners
      • County Information
      • Job Opportunities
      • Contact Us
  • Community Health & Data
    • Regional Community Health Assessment
  • Regional Priorities
    • Substance Use & Mental Health >
      • Regional Opioid Task Force
      • OD Map
      • Safe Disposal
      • Mental Health
      • Commonly Abused Substances
      • Resources
    • Health Eating and Food Security >
      • Healthy Eating and Food Security Survey Results
      • Resources
    • COVID-19 >
      • Regional COVID-19 Information
  • Public Health Policy Work
    • Public Health >
      • Public Health Policies
    • Early Intervention/Early Childhood >
      • Regional Early Childhood Coalition
      • RECC Meeting Materials
      • Early Intervention/Early Childhood
      • Early Childhood Initiative >
        • Kindergarten Readiness Guide
        • RECC - Resources
        • Glossary/Abbreviations
    • Accreditation
    • Emergency Planning
  • Advancing Quality
    • Public Health Accreditation Board
    • Performance Management & Quality Improvement
    • Results Based Accountability
  • STEPS
    • STEPS Opportunities
    • STEPS Assets
    • STEPS Survey
    • STEPS News
    • STEPS Focus Areas
  • Admin Only
    • Substance Use & Mental Health
    • Obesity and Food Access
    • Regional Work Groups Files
    • Other Work >
      • Delivery System Reform Incentive Payment (DSRIP) Program
      • Finger Lakes Worksite Wellness Committee
      • Living Healthy
      • Finger Lakes Breastfeeding Partnership
      • Farm to Table
      • Vaping

Performance Management and Quality Improvement
Important Definitions:
Performance Management (PM): Performance Management is the practice of actively using performance data to improve the public’s health through the strategic use of performance standards and measures, progress reports, and ongoing QI. (Measuring What Matters in Public Health, NACCHO, 2018)
Population Accountability: The accountability for the well-being of a WHOLE POPULATION in a geographic area. Population accountability is bigger than any one program or agency or one level of government. It requires the whole community, public and private partners to make a difference. Population Indicators are the measures that quantify this (i.e. Obesity rates, Immunization rates, Disease rates, etc)
Performance Accountability: The accountability for the performance of a program, department or service system. The most important performance measures are about the well-being of a CLIENT POPULATION (i.e. those who receive service or otherwise benefit from programs.) Performance measures measure how well a program, service, system or strategy is working. Performance measures answer the questions:
  • How much did we do?
  • How well did we do it?
  • Is anyone better off?
Population Accountability vs. Performance Accountability: This distinction is important because it both explains and determines who is accountable for what. Organizations are accountable for the performance of the programs and services they provide. Organizations are not accountable for the well-being of whole populations. Population accountability lies with the whole community.
Picture
​Quality Improvement (QI): Quality improvement is a deliberate and defined process to achieve measurable improvements in the efficiency, effectiveness, outcomes, and other indicators of quality in services or processes that achieve equity and improve the health of the community. . (Measuring What Matters in Public Health, NACCHO, 2018). Regular monitoring of population indicators and program performance measures provides a data-driven approach to identifying and prioritizing QI projects.  S2AY staff work to monitor regional data and assist partners with quality improvement projects as identified.
Picture
  • Home
    • About Us >
      • The Pivital Team
      • Board of Directors >
        • BOD Materials
        • ByLaws
      • Our Partners
      • County Information
      • Job Opportunities
      • Contact Us
  • Community Health & Data
    • Regional Community Health Assessment
  • Regional Priorities
    • Substance Use & Mental Health >
      • Regional Opioid Task Force
      • OD Map
      • Safe Disposal
      • Mental Health
      • Commonly Abused Substances
      • Resources
    • Health Eating and Food Security >
      • Healthy Eating and Food Security Survey Results
      • Resources
    • COVID-19 >
      • Regional COVID-19 Information
  • Public Health Policy Work
    • Public Health >
      • Public Health Policies
    • Early Intervention/Early Childhood >
      • Regional Early Childhood Coalition
      • RECC Meeting Materials
      • Early Intervention/Early Childhood
      • Early Childhood Initiative >
        • Kindergarten Readiness Guide
        • RECC - Resources
        • Glossary/Abbreviations
    • Accreditation
    • Emergency Planning
  • Advancing Quality
    • Public Health Accreditation Board
    • Performance Management & Quality Improvement
    • Results Based Accountability
  • STEPS
    • STEPS Opportunities
    • STEPS Assets
    • STEPS Survey
    • STEPS News
    • STEPS Focus Areas
  • Admin Only
    • Substance Use & Mental Health
    • Obesity and Food Access
    • Regional Work Groups Files
    • Other Work >
      • Delivery System Reform Incentive Payment (DSRIP) Program
      • Finger Lakes Worksite Wellness Committee
      • Living Healthy
      • Finger Lakes Breastfeeding Partnership
      • Farm to Table
      • Vaping